Cadillac Certified Service Site
Site Redesign
- Categories: Web, UX, Strategy
- Client: Cadillac Certified Service
- Link: www.cadillac.com/certified-service
A site with a whole new meaning
This project consisted of the redesign, and migration of Cadillac Certified Services Website into a responsive CMS. We developed a new strategy for the site. We augmented the UX and made the site user-centric.
Reassurance = better service experience
We look into ways to educate and empower customers to have informed conversations with advisors when taking their cars into service and to deliver the right information at the right moment.
